Knowledge management and decision support system

Development frameworks[ edit ] Similarly to other systems, DSS systems require a structured approach.

Knowledge management and decision support system

Knowledge Base Software Decision Support Systems There are several kinds of such systems, however, in this subsection I will look at only at data-driven decision support systems from now on referred to solely as decision support systems.

The role of these systems is to access and manipulate data. They usually work with a data warehouseuse an online analytical processing system OLAPand employ data mining techniques. The goal is to enhance decision-making and solve problems by working with the manager rather than replacing him.

A decision support system can be a valuable tool. However, in order to be able to provide the information that each expert would find relevant, the user must be involved in the development and the post audit evaluation of the decision support system Liebowitz This involvement must span not just the content issues, but also the presentation and the organization of the information.

Decision Support Systems, Knowledge Management, Decision Making, Decision Support

This is necessary to ensure that the system fulfills the three criteria that determine its success, namely compatibility, understandability, and effectiveness Rouse in Liebowitz If these three criteria are met, decision support systems can be invaluable in expanding the scope of information that each expert can handle.

As a result, cognitive limitations become less important in determining the amount of source material that the expert can use. One advantage and limitation of the decision support system is that it is user driven.

This implies that the system answers queries what the expert inputs, but does not carry out further analysis on its own.

How To Implement Knowledge Management System

It is therefore not a form of artificial intelligence like other decision-making tools. Knowledge management KM is involved in two ways here. Normally the area that is emphasized is that decision support systems can enhance the manager's knowledge through knowledge discovery and supply of relevant information.

However, knowledge and KM activities are key components in how the manager uses the system, i. Kiku emphasizes that a decision support system must be designed in light of KM. An effective decision support system thus requires that the organization: Investigates the decisions made within their firm Compares these decisions with KM activities Evaluates any current decision support system in light of this Modifies said system if necessary - updated Like and Share!

Site last updated on 23 July Decision support systems (DSS) is an umbrella term that describes an interactive, computerised system that supports decision making in an organisation using data and models (Druzdzel & . The system provides two main functionalities: intelligent search and decision support.

The search exploits the potential of two different but related knowledge representation models, namely, the ontologies and the semantic spaces. Decision Support Systems Decision support systems are interactive, computer-based systems that aid users in judgment and choice activities.

They provide data storage and retrieval but enhance the traditional information access and retrieval functions with support for model building and model-based reasoning.

Knowledge management and decision support system

L. Sui, “Decision support systems based on knowledge management,” in Proceedings of the International Conference on Services Systems and Services Management (ICSSSM '05), vol. 2, pp. –, June In a report published in entitled “Enabling Health Care Decision-making Through Clinical Decision Support and Knowledge Management,” the Agency for Healthcare Research and Quality (AHRQ) cited strong evidence that clinical decision support systems and knowledge management IT systems can be effective in improving health care process.

A Knowledge Management System is a system that is used for the application as well as the utilization of Knowledge Management within your organization. Such a system is considered just one part of the overall concept of Knowledge Management but is .

A Knowledge Management and Decision Support Model for Enterprises